Terms and Conditions

Support

WhatsApp: 0837737441

Email: info@vaporize.co.za

 

Shipping

NB: You must be logged in and provide a valid shipping address (including postal code) to see the correct shipping options on checkout.

Payments via Direct Bank Transfer will only ship when funds clear into our account

SnapScan orders in before 9am will ship the Same Day

Cape Town – Fastway Couriers 

Cost: R50 (including packaging and handling fee)

To Qualify for Free Shipping: Order total must be R500 or more..

  • Cape Town (Brown Area) : Same day or next day delivery
  • Cape Town Surrounding areas (Yellow Area) : Next day delivery (Hermanus District can be 48 hours)

 

Major centers – Fastway Couriers 

Cost: R50 (including packaging and handling fee)

To Qualify for Free Shipping: Order total must be R500 or more..

  • Major centers (Orange Dots) : Delivery in 2-3 days
  • Major centers (White Dots) : Delivery in 3-4 days

Please confirm if you are not sure if your area is covered else additional payments may be necessary.

Courier Guy Couriers 

Countrywide Courier service

Service: The Courier Guy

Cost: R150 (including packaging and handling fee)

To Qualify for Free Shipping: Order total must be R1500 or more..

Additional shipping charges may apply.. to VERY remote areas .. please confirm with us

Some remote areas are only serviced once or twice a week on specific days. (Please check with us first)

 

 

Stock Availability

In stock:

Items can be shipped on the Same Business Day (See cut-off times associated with selected shipping method)

Backorder:

Items available on backorder / pre-order ..delivery normally within 7-14 working days. (Please confirm with us first)

 

Payment Terms

* No goods will be shipped (or handed over for collection) without first registering an account with contactable details, email address verification and age verification.

* No goods will be shipped (or handed over for collection) without full payment in cash, SnapScan, PayFast payment notification or EFT (Bank Transfer) funds clearing into our account.

 

DOA Warranty

(Dead On Arrival)

All goods carry a 48 hour DOA money back warranty (or will be replaced) if it arrives dead or broken.

Terms:

* You will be required to return to us the Broken/Damaged/Not Working goods with original packaging and shipping labels.. (We will pay for the shipping.)
* We MUST be notified of items to be returned within 48 hours of receiving the goods. (mail to: info@vaporize.co.za)
* A full refund or replacement will only be issued after the original damaged goods have been received back for inspection.

Factory Warranty

Different devices will have different warranties from their respective manufacturers, in most cases glass ware will not be covered under any warranty, most electronic devices will have a 3 months factory warranty. Please confirm with us before purchase.

Terms:

* You will be required to return to us the Broken/Damaged/Not Working goods with original packaging and shipping labels.. (We will pay for the shipping.)
* We MUST be notified of items to be returned. (mail to: info@vaporize.co.za)
* We will handle the claim process with the factory on your behalf, after verifying and testing for the defect ourselves.

eLiquid

** eLiquid containing Nicotine will not be for sale to persons under 18  (You will be required to verify your age before orders can be shipped) **